Cancellation & No Show Policy

Fallachi Hair operates under a 24-hour cancellation policy to ensure smooth scheduling for all our clients and stylists. If you cancel your appointment with less than 24 hours notice, or are a no-show, a cancellation fee of 40% of the booked services will be applied. 

These fees will be applied to your next appointment or processed over the phone. When you reserve time with one of our stylists, that time is exclusively dedicated to you. Appointments can range from 1 to a few hours, and each is valuable.

You will receive a reminder text one week before your scheduled appointment to confirm. Unfortunately, when appointments are cancelled last minute or result in a no-show, it does not provide us with enough time to fill that gap with another client. This leads to lost revenue for the business, as our stylists still must be compensated for their time. The cancellation fee helps offset some of these costs.

We appreciate your understanding and ongoing support. For any inquiries about our cancellation policy, please reach out to management at info@fallachihair.com.au. 

Thank you, 

The Fallachi Hair Team.