UPDATE - 18/10/2020
At last – we can OPEN!
We will be OPEN from TUESDAY the 20th of October, not tomorrow - as we already started filling appointments prior to the announcement for Tuesday onwards and we need a day to organise appointments and clients.
We will be in the salon tomorrow getting organised and answering the phone from 9AM till about 2PM. We will not be open for hair.
We have been working tirelessly behind the scenes to plan and book appointments for those who missed out. We are already FULLY BOOKED for this week. We are going to be contacting the clients today and tomorrow who made an appointment request with us, to inform you of the appointment we have booked for you.
We have given priority to those who missed an existing appointment due to lockdown – but also how far back your appointment was. The earlier in the lockdown your missed appointment was = the earlier you can get in now. We have planned and worked very hard to make it as fair as possible.
For everyone else requesting an appointment, we cannot wait to see you and we will be working super hard to take care of everyone and get you in as soon as we can. Please understand that as a result of being shut down for so long we have a HUGE backlog of clients and we are trying to work through all requests and secure appointments for everybody.
We will have an active cancellations list. We have now introduced a 24-hour Cancellation Policy. If you cancel your appointment and give us less than 24 hour’s notice, you will be charged 50% of the total cost of the services you were due to receive at your next appointment.
Thank you for your understanding during this time and we can’t wait to see you all soon!
- The Fallachi Hair Team